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Internet service providers, email services and IT departments all work hard to protect you from all horrible spam, yet this means sometimes emails you actually want get lost too. Fortunately, there are ways to ensure you get the weekly Money Tips email:
Put email@example.com in your 'safe sender' list. You may also want to put the domain MoneySavingeExpert.com in the list. Hotmail & Gmail users, add our email to your address book and you will always get the email.
Anti-spam software - if you have anti spam software running on your machine such as Norton or Spam Assassin, add our email address firstname.lastname@example.org and our domain moneysavingexpert to the safe sender list.
If you are still struggling, the chances are your IT department or your ISP is blocking our email before it even gets near your machine. Please advise us, your ISP and IT department to allow emails to come through to you from email@example.com and from our IP addresses 18.104.22.168, 22.214.171.124 and 126.96.36.199. This is called 'whitelisting'. If you aren't getting the email, thousands of other MoneySavers will be missing out too, so please make the effort.
If all else fails, get a new email address, we recommend Gmail, as it offers big storage and so far we've had no complaints from Gmail users that they don't receive the email.
For further help please contact us at firstname.lastname@example.org.
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